Support with Learning Difficulties

At Yes Catalogue, we believe in making financial decisions accessible and manageable for everyone, especially for our customers who experience learning difficulties. We understand that managing finances and understanding the details of a financial commitment can be challenging. That’s why we’re committed to providing extra support and making things as simple as possible.

Clear Information

We promise to always use plain, straightforward language. When you look through our catalogue or browse our website, you'll find information that is easy to read and understand. We avoid complicated terms and present everything clearly.

One-to-One Assistance

We’re here for you. If you need to talk to someone about a product, payment, or anything else, just reach out. Our team is trained to help in a patient and supportive way, ensuring you have all the information you need to make a decision you're comfortable with.

Tailored Payment Plans

Understanding that everyone's financial situation is unique, we offer flexible payment plans. This means you can choose how much to pay and when, making it easier to manage your money in a way that works for you.

Extra Time, No Pressure

There’s never any rush. We give you all the time you need to decide if a financial commitment is right for you. You won't feel any pressure from us to make a quick decision.

Tools and Resources

We have tools that can help make managing your account easier. From calculators that help you understand payments to guides that walk you through each step of the process, we've got resources to support you.

Continuous Support

Even after you've made a purchase or a commitment, our support doesn’t stop. We're always here to answer your questions and provide assistance whenever you need it. At Yes Catalogue, we're more than a company; we're your partner in making financial choices that fit your life. If you have any questions or need extra support, please don’t hesitate to contact us. We’re ready to help you every step of the way.

If you feel that you were not in the right frame of mind when placing an order please contact us to talk about your options.