We understand that shopping with a visual impairment can be a challenge, especially when it comes to financial commitments. That's why we at Yes Catalogue are committed to making your experience as comfortable and accessible as possible.
If you or someone you know is dealing with visual impairment, we want you to know that we are here to help. Our website has been designed with features that make navigation simpler for those with limited vision. You can adjust the text size, contrast, and even use screen readers to assist you through our site. Or if you wish to talk to us that's fine!
Our telephone is staffed during the working hours of the day but if we’re not available you can leave a message and we’ll call you back as soon as possible.
Financial decisions shouldn't be made alone if you’re feeling uncertain. Our customer service team is just a call away to guide you through your options, answer your questions, and ensure you have all the information you need.
They are trained to provide clear and straightforward advice to help you understand your choices without any complex jargon.
Remember, you're not just a customer to us; you're part of the Yes Catalogue family. We're dedicated to supporting you every step of the way. So, let's make your shopping experience stress-free and enjoyable.
The more things you have happening in your life the more chance you have of making a decision you regret because you weren't originally in the right frame of mind. If there's something you regret about placing an order or don't understand something please just reach out and we’ll do our best to help:
https://www.moneyhelper.org.uk/ is a UK government backed website that offers free guidance that you can trust.
If you unsure please contact us on via email customerservices@yescatalouge.co.uk
On the website via live chat or or ticketing system https://yescatalogue.co.uk/contact.php
Telephone on 03333440931
Or write to us at: Yes Catalogue Limited, Jordan house, Hall court, Hall park way, Telford, TF3 4NF